Product Details - Axel HD Smart Home Security Camera The Momentum Axel has an HD 720P resolution camera and infrared LEDs to see during the day and at night, and can be set up to cover any angle of your home. Click the link in the email to confirm the registration. Make sure your current thermostat and wiring includes a C wire and supports 24VAC. Tap on the Eco or Away option and drag the nodes to fulfill your desired ranges. Press the + button to add a rule. You must also have a stable WiFi 2.4GHz connection that will adequately reach the doorbells location. Selecting this button will have the camera start recording. [Insert diagram]. Momentum 2.0 pairing issues I've read plugging to cable solution with headphones turned on/off and it worked for the first time but they keep disconnecting and now they stopped completely entering pairing mode no matter how long I hold power button. It is normal for Meri thermostat to take up to 30 minutes to calibrate the temperature after powering on. a. Wiring Assembly instructions. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. 3. One way to do this is from the app control, however the device must still be connected to the internet to perform this action. If its not, then youll need to reformat the microSD card using a computer. First make sure the cameras pairing process was successful. If you have access to the other account, unbind the device and logout from old account. You must wait for the entire 20 second clip to record or else it will not save. Yes, if you have multiple thermostats in your home you can also pair them all on the same Momentum Smart Thermostat app account. Go to your Apps->Momentum Camera->Notificationsand check whether notifications enabled or not. The burglar would not be able to use the device to access your account. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. Night vision mode is automatically activated when the camera senses a low light environment. If you have multiple cameras, they may show up on different pages. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. 32GB = 36 hours, We have devoted an entire page to this topic! 1. 2. To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. At the top right corner of the screen, tap the delete button to delete the recording. To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. If you have an existing wired doorbell, theres a good chance that the Knok will also work on your home! Yes, you can. Dont worry this is pretty standard for most home Wi-Fi routers these days. Mobile device (Android or iOS) This means transparency. You may then speak into your mobile device, and the sound will be transmitted to the Arias speakers. 7. Youll need it to claim the device under our free one-year warranty. Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller Update Firmware Choose Your FAQ Topic General Axel, Cori, Robbi Camera Niro Garage Door Controller Aria Floodlight Momentum Capture App Help Meri Knok Buying a Momentum Product Its sort of like a walkie-talkie function, but better. You can even connect your Momentum app to your Nest Thermostat. There are two ways to activate the siren. i. 1. Following the trial period, your subscription will automatically renew until downgraded or cancelled. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Compatible garage door opener (Cannot have, and not limited to, openers using Security+ 2.0, MyQ technology.). 1. Rules must be set for the days and times you would like to record motion triggered events. To update the firmware, view the live video screen for the individual camera. Note the recordings will be saved until the micro-SD card is full. Make sure you have strong internet connection. Select Arias camera tile to enter the live view screen. 2. Yes, just like a standard floodlight. Meri Quick Start Guide (here) Meri User Guide (here) Meri Installation Guide (here). You can purchase a Momentum Capture subscription plan through directly in the app or on the main Momentum.com website by clicking the My Account tab. a. From the live view camera screen, tap the settings icon at the top right corner. This function is controlled only from the live view camera screen. If the Aria is still connected to the internet, you may restart/reset the device from the app. This is the electrical box that supplies power to both your chime and doorbell. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. We are committed to maintaining your loyalty and acting in good faith at all times. From here, you may adjust the top view and camera view motion zones. Here are some options for resolution of the problem: 1. 1. No, you can only choose to subscribe to one Plus, Premium, or Pro subscription. 1. 1. Tap the check mark to save the setting. Email: help@momentumcam.com. Visithttps://account.momentum-cam.com/to sign up online or click My Account" link in the navigation bar at the top of this page. After the thermostat is turned on, go to the device settings icon, select WiFi, and enter your WiFi credentials. Click here to learn more about the Momentum Aria. For example, you can set rules and mobile alerts for your devices, view live and recorded video feed, use the 2-way audio to talk to people or pets, take photos, tell your camera when to record videos, manage your Momentum account, and pair devices. No, the Knok requires a hardwired connection 16-24V AC to be powered, which is standard for most U.S. homes. 2. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. Yes, with the exception of the older generation camera models (MOCAM-01/02/03) as it runs on a different Momentum app. If you want to save your changes, make sure you tap the Save Dashboard button at the bottom of the screen when you are finished with your editing. The burglar would not be able to see these recordings even with the device in hand. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. If there are wires, then the Knok is likely to work with your system. From your live view screen, tap anywhere to bring up the top and bottom tool bars. 2. Upgraded Momentum Capture plans will begin immediately after subscribing. If there are no obstacles, it can see as far as your eyes can see. Make sure the thermostat is powered on. You are able to magnify live video feed while in the full screen mode. Please follow the instructions provided in the Quick Start Guide and Manual. 16GB = 18 hours Message Us. Smart phone or tablet running Android 6.0+ or iOS 9.0+. Phone: 1-888-818-0436 (Monday Friday 8am-5pm PST, and Sat Sun 6am-3pm). Then, click the Payment tab and select Change to update your information. Your Momentum App is brain center for everything you might want to do with your device. 2. You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. You do not need a memory card if all you plan to do is live stream with your device. If youre having trouble finding your chime box, try ringing your doorbell and follow where the sound is coming from. You may also delete the recording by swiping left on the specific activity from the activity page. Email: help@momentumcam.com Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. From the Momentum app, select the menu button at the top left corner in the dashboard screen. Here are the requirements: Send us a message well be in touch in no time. Tap anywhere on the screen to bring up the top and bottom bars. It can take up to five minutes under normal operating conditions. Momentum Capture subscriptions remain active until canceled. Canceling your subscription may erase all saved video history associated to the subscription and cannot be undone. Selecting this button will have the camera start recording in roughly 20 second clips. Momentum Axel HD Smart Home Security Camera. 5. b. The feed may take a few seconds to load, but will take longer depending on the network speed. Kindly hold the Reset button on the back of the camera for 5 seconds. To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. From the Momentum app, select Pair device, then select Axel. b. 4. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. Video clips are recorded based on the Rules you set in the app. d. Smart phone or tablet running Android 6.0+ or iOS 9.0+. There are two types of triggers: motion and sound detections. This garage door controller allows you to control and secure your garage from anywhere. Tap on the camera icon on the bottom tool bar. Here are the 4 easy steps: 1. heres the link for more info about the Momentum Capture plans. 1. It seems to demand a high quality signal for the setup process, but is more lenient after that. Type in your search query in the field below or choose a topic directly in the navigation below the search field. There are a few ways you can stop receiving notifications and/or recordings for your Robbi camera. Tap anywhere on the screen to bring up the top and bottom bars. Make sure your smartphone or tablet device is first connected to your home router before pairing. 5. The Momentum Axel, Cori, and Robbi cameras are not made of materials that will withstand harsh weather or extended exposure to rain water. From there you will see an option to adjust how long the siren goes on for when activated. Connect the provided wires into the terminals. This process will erase the cameras current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. You must have an existing Momentum account to manage a cloud subscription plan. Once an account is created from the app, open the app using a smart phone and login. The camera will still be registered with your account unless you fully delete it from the app settings. Select Garage Door Controller camera tile to enter the live view screen. 2. There are a few things you would need to verify if the Knok will work with your home. Also if you don't get notification alert sounds, re-verify that you don't accidentally muted the app notification sounds. Tap + on the screen to set the value to 1 Make sure your cameras pairing process was successful. While you are viewing the selected recording, press the download button at the lower right corner. Yes, it has IR (Infrared) Night Vision. i. The Aria can only be mounted onto an existing wall floodlight location. 1. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! There will be a new garage control tile for the second door on your dashboard. You will not receive any notifications or recordings for the specific camera while this feature is turned on. Go to the Menu. There could be a few reasons. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. Adjust the bars to your liking. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Next, identify the correct terminals on your garage opener, which are the same ones used for your wall remote console. - Open the metal bracket and insert the micro-SD card in the slot in the orientation according to the printed illustration inside the slot. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. Our Momentum app only works on iOS/Android smartphones or tablets. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. a. Tap on + or - key to adjust the temperature. We have provided the links below for your convenience. 3. Tap or swipe along the grid screen to select or deselect the areas. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. And you wont ever miss out on that special YouTube moment! - Ensure that the microSD card is not defective by testing it in another device such as your computer. All Momentum Axel, Cori, Niro, and Aria devices are compatible with the new app. Hold the reset button for 10 seconds or until you hear the reset tone. Select Settings, then tap the SIREN tab. Tap it again to turn it off. Once its full, it will loop around and start overwriting starting from the oldest recorded data. While the Wi-Fi is being connected, the camera will show a blinked blue light. Once your Momentum product has left our warehouse, you can track the package via your individual tracking code. The most common reason is that the garage opener is not compatible with the Niro device. Go to the menu and select the Activity option. Tap anywhere on the screen to bring up the top and bottom tool bars. This camera utilizes dual band wife connection that can access both 2.4 GHz and 5 GHz frequencies. For a stronger mount, screw the Robbis bottom metal mounting plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. The Momentum app is capable of working with your Nest Thermostat device. Forum (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed.). Tap the Pair icon, then select the Garage Door Controller option. Renewals occur every month or year, depending on the billing cycle you selected when signing up. Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. Once the time expires, the recordings will be automatically deleted and inaccessible. Tap Set to lock the desired temperature. Should not be installed in areas where the thermostats sensor could be affected, such as: However, you may use one if you want for additional backup storage. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. 4. Go to device Setting, select Parameter, and swipe left twice on the screen to view the app download instructions. Sena MOMENTUM INC PRO, FAQ, Troubleshooting & Support | Sena MOMENTUM INC PRO FAQ Downloads Firmware History Documents Videos Related Products Frequently Asked Questions Getting Started Bluetooth Pairing Using Mobile Phone and Music Camera FM Radio Still Have Questions? Make sure you have strong internet connection. Yes, with the exception of the older generation camera model MOCAM-01/02/03 since it runs on a different Momentum app. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card Momentum Capture allows you to save and view your cameras video and photo history. From this screen you will see a grid-like pattern on the screen. Single Blinking Blue Light: Camera is connected to a Wi-Fi network. The Niro Garage Door Controller can be scheduled to record motion events 24 hours a day, however it cannot continuously record non-stop video. Tap the PAIR icon, select the Camera option and follow the prompts to get your camera reconnected. Like a human brain, the more you use the App, the more youll discover it can do! From the Momentum app, select the Knoks camera tile. Send us a message. This is most likely related to a pairing issue. A. You can also check out our How-To videos, and the downloadable pdf instruction manuals on each product page. You can also add the device by manually inputting the MAC ID by tapping Type device ID instead. 5. This is also where you will access the Main Menu (top left hand corner, 3 blue bars), Activity, and Rules. To easily remove the color case, stretch one or both sides of the case outward to release the clamps, then pull the case out. You will need a 2.4GHz router (802.11b/g/n) on your home system for WiFi connectivity. Here are the links for the manuals. Yes! We are here to help! b. If you save your recordings with Momentum Capture subscription, then you will still retain those recordings on your Momentum account. (DO NOT disconnect the attached power wires. Enter the WiFi credential. 2) Delete any rules associated with the camera. 3. DO NOT disconnect the wires. This Niro is not meant for outdoor use, so we can only recommend they be used indoors. There are two ways to activate the siren. Make sure your mobile device is compatible. You do this by matching the box contents with the list of Whats in the box on the side of the box! Business days for shipping are Monday-Friday, excluding holidays. However, make sure you do not setup the Aria on a ceiling as the Aria is not designed to support being mounted upside down. Remember to save the rule once finished. This is a standard home WiFi router. Tap the check mark to save. 3. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. From there you will see an option to adjust how long the siren goes on for when activated. ii. b. You will need a 2.4GHz (802.11bg/n) on your home or office system for Wi-Fi connectivity. Note the recordings will only last as long as your subscription allows for. You do this by matching the box contents with the list of Whats in the box on the side of the box! Try force closing the app, then open back and try re-pairing. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. SAVE THE RECEIPT! 3. 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